Terms of Service

Welcome to InReach Behavioral Health. By using our services, including receiving SMS communications, you agree to the following Terms of Service. Please read these terms carefully. If you do not agree to these terms, you must discontinue use of our services immediately.

SMS Communications and Opt-Out

By providing your phone number to InReach Behavioral Health, you consent to receiving SMS messages, which may include:

  • Appointment reminders.
  • Health-related updates.
  • Notifications or other relevant information regarding your care or services.

Opting Out of SMS Communications
You may opt out of non-essential SMS messages at any time by replying “STOP” to any message you receive from us. Upon sending “STOP,” you will receive a confirmation SMS acknowledging your unsubscribe request. Following this confirmation, you will no longer receive non-essential communications.

Please note:

  • Service-related SMS communications (e.g., appointment confirmations, urgent updates, or messages necessary for the administration of your care) may still be sent.
  • If you wish to re-enroll in SMS updates, you may do so by signing up through our website or replying “START” to a previously received message.

Assistance and Support

If you experience any issues with our messaging program, you can:

  • Reply to any message with the keyword “HELP” for assistance.
  • Contact us directly at info@inreachbh.com or by phone at 732.905.5544.

Carriers and Messaging

InReach Behavioral Health relies on third-party carriers to deliver SMS messages. Carriers are not responsible for delayed or undelivered messages. We make every effort to ensure timely delivery but cannot guarantee message receipt in all instances.

Message and Data Rates
Standard message and data rates may apply for messages sent to and from InReach Behavioral Health. If you have questions about your text or data plan, please contact your wireless provider for more information.

Privacy and Confidentiality

We prioritize your privacy and take appropriate measures to protect your personal information. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy.

Limitation of Liability

To the extent permitted by law, InReach Behavioral Health and its affiliates, employees, and agents are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including delayed or undelivered messages.

Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be effective upon posting the updated Terms of Service to our website. Your continued use of our services constitutes acceptance of the revised terms.

Governing Law

These Terms of Service are governed by the laws of the State of New Jersey, without regard to its conflict of law principles.

Contact Us

If you have any questions or concerns about these Terms of Service, please contact us through our website, by email at info@inreachbh.com, or by phone at 732.905.5544.